AI that calls brokers and sources your next load.
AI Dispatch places outbound voice calls to brokers to confirm availability and rate, sources loads proactively across your drivers' availability windows, and drafts every broker and driver message — then hands you proposals to approve. It amplifies your one dispatcher so that single person runs the whole fleet. It never replaces the role; it removes the busywork.
How it works
AI Dispatch watches where every driver frees up next — their delivery location and the open hours in their availability window — and proactively hunts loads that fit. When it finds a strong candidate, it can place an outbound voice call to the broker to confirm the load is still available and lock the rate, then bring the confirmed booking back to your dispatcher as a one-tap proposal.
It also writes the words. AI Dispatch drafts broker replies with the negotiation tone you choose — firm, friendly, or split-the-difference — suggests driver replies grounded in the current load, appointments, and settlements, and composes AI collections emails for invoices that are aging past terms. Your dispatcher reviews, edits if needed, and approves.
What AI Dispatch does
- Outbound voice broker calls (Vapi) — confirms availability and rate by phone, then proposes the booking
- Proactive load sourcing across each driver's availability window and free-location
- Compose-broker-message with selectable negotiation tones
- AI-suggested driver replies, grounded in the current load, appointments, dock status, and settlements
- AI collections email for overdue broker invoices
- Propose-first: every action lands in the action queue for one-tap approval
- Action log — a full audit trail of what AI Dispatch did and proposed
It amplifies your dispatcher — it doesn't replace them
AI Dispatch is built to propose, not act unsupervised. It does the sourcing calls, the rate-confirmation calls, the message drafting, and the collections chasing — the repetitive 80–90% — and surfaces clean proposals your dispatcher accepts or rejects in seconds.
The result is leverage, not headcount. One dispatcher, amplified by AI Dispatch, runs a much larger fleet than they could by hand. You grow the trucks without hiring more dispatchers — and the judgment calls stay with your person.